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Terms of Service

Playaza is a software platform that lets independent beach clubs publish a booking page, take PayPal payments, and run staff tools. Playaza is not the beach club, does not operate the beach, and is not a party to the contract between the guest and the lido. The lido is solely responsible for the service it sells, safety, insurance, tax, and its own staff. By creating a lido account you confirm that you are authorised to bind that business, that you will keep your prices and availability accurate, and that you will comply with applicable law, including GDPR, consumer rules, and local maritime rules for any watercraft you rent. Playaza may suspend an account for unpaid commissions, illegal content, or misuse of the platform.

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Privacy Policy

Playaza (the platform provider) processes account data needed to run the service: staff names and emails, lido profile, bookings metadata, invoices, and messages. Playaza is the controller of platform-account data (your staff login, billing, and support). The lido is the controller of guest data it collects through its public page (names, contacts, stays, reviews, identity documents for rentals). We do not sell personal data. We use processors strictly to host, send email, and take PayPal payments. You may ask for access, correction, or deletion of your staff account data by contacting the platform. Guests who want to exercise GDPR rights on a stay or rental must contact the beach club, which is the controller of that data.

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Cookie Policy

This Cookie Policy explains how Playaza (“we”, “us”) uses cookies and similar technologies on our websites and apps. It is designed to meet the EU ePrivacy Directive, UK PECR, GDPR/UK GDPR, and to give California residents notice under the CCPA/CPRA. We do not sell or share personal information for cross-context behavioural advertising. 1. Who is responsible Playaza is the controller of cookies set by this platform (language, login sessions, cookie choices). Each beach club is the controller of guest booking data collected on its public page. PayPal is an independent controller of payment data when you check out. 2. What cookies are Cookies are small files stored on your device. Similar technologies include local storage and session tokens. Some cookies are strictly necessary for the service to work; others remember a choice you made (for example, language). 3. Categories we use Strictly necessary (always on) - Staff, platform-admin, and guest-account session cookies so you stay signed in securely. - Security and request cookies needed to operate the site. - The cookie that stores this consent choice (so we do not ask you again until the policy changes). Legal basis: Art. 6(1)(b) and (f) GDPR (contract / secure operation) and the ePrivacy “strictly necessary” exemption. These cannot be switched off in the banner. Preferences (optional until you choose) - Language (bb_locale), set when you pick a language or accept preferences. Legal basis: Art. 6(1)(a) GDPR (consent), or your explicit request when you change language. Analytics and advertising - We do not currently set analytics, advertising, or social-tracking cookies. If that changes, this policy and the banner will be updated and we will ask for consent again. 4. Payments and third parties Checkout uses PayPal. PayPal may set its own cookies on paypal.com under its policy. We do not control those cookies. Hosting and email providers process data only to run the service. 5. Retention Session cookies last for the login period (or until you sign out). Preference and consent cookies last up to 12 months, or until you change your choice. We re-prompt if this policy version changes. 6. International transfers If you access the service from outside the country where our servers are hosted, data may be transferred with GDPR Chapter V safeguards (adequacy, SCCs, or equivalent). 7. Your rights EEA/UK: access, rectification, erasure, restriction, objection, portability, and the right to withdraw consent at any time without affecting prior processing. You may lodge a complaint with your supervisory authority (for example the Garante in Italy, the ICO in the UK, or your local DPA). California: we do not sell or share personal information as those terms are defined in the CCPA/CPRA. You may request to know, delete, or correct personal information we hold as platform controller. Other regions: we honour applicable local privacy laws to the extent they apply to this service. 8. How to change your choice Use “Cookie settings” in the banner or footer, or clear cookies in your browser. Blocking strictly necessary cookies may prevent login and booking. 9. Children The platform is intended for adults booking beach services. We do not knowingly collect data from children through cookies beyond what is strictly necessary to display the site. 10. Updates We may update this policy. A new version number in Admin republishes the text and asks visitors to choose again. Last published version is shown on /legal#cookies.